Club Membership collection & management

Create membership packages with custom forms and automate the collection process.

16 articles in this collection
Written by Declan Murphy

How can I provide a membership receipt for payees?

You can generate an official receipt for membership payment at any time via the admin portal.

Written by Declan Murphy
Updated over a week ago

How do I refund a membership payment or cancel a subscription?

Refund membership payment and cancel further subscriptions where applicable.

Written by Declan Murphy
Updated over a week ago

What is Stripe Checkout?

Using an SMS code from Stripe to expedite online payments.

Written by Declan Murphy
Updated over a week ago

Setting up membership for the coming season

Existing clubs with membership active can set themselves up for the new season in 2 easy steps.

Written by Declan Murphy
Updated over a week ago

How do I create a Stripe account?

ClubZap uses Stripe as our payment platform for secure payment processing.

Written by Declan Murphy
Updated over a week ago

Stripe Payout Frequency & Transaction Logs

Customise payout frequency from Stripe to your bank account or disable automatic payments in favour of manual payments.

Written by Declan Murphy
Updated over a week ago

Can I change members details in a multi membership plan?

If you have purchased a family membership you can edit the existing members or add new members at any time.

Written by Declan Murphy
Updated over a week ago

How can I change the bank account associated with my Stripe account for receiving payments?

To update your bank account on file with Stripe and to change where you receive future payouts:

Written by Declan Murphy
Updated over a week ago

How our Membership Management works

Admins create packages and track payments on our membership dashboard while supporters can pay membership online via multiple channels.

Written by Declan Murphy
Updated over a week ago

Creating a new membership package

Customise your membership forms to collect the information you require on each member.

Written by Declan Murphy
Updated over a week ago

Sorting Membership Packages for Sale

Details how to reorder your membership packages in the list so they appear in the order of your choice.

Written by Declan Murphy
Updated over a week ago

Enable and Disable online membership

Written by Declan Murphy
Updated over a week ago

How can I export or import or manually add membership records?

You can export all membership record fields to csv/excel to create your own reports or to update your members in an organisations database.

Written by Declan Murphy
Updated over a week ago

How can I create a new season?

Archive membership based on calendar year or sporting season.

Written by Declan Murphy
Updated over a week ago

Can I clone a membership package?

You can clone a membership package from a previous season to expedite the setup of new packages for the coming season.

Written by Declan Murphy
Updated over a week ago

How Do I Turn On 'Payment Received' Notifications From Stripe?

Receive email notification on payments.

Written by Declan Murphy
Updated over a week ago