Payments
Membership, Camps, Lotto, Fundraising
87 articles
Lotto
Details on running and managing your club lotto.
How to get your club lotto up and running on ClubZapDetails on the steps involved to start selling lotto for your club on ClubZap.
How do I update Lotto Jackpot Value?Manually change lotto jackpot if the automated price assigned needs updating.
How do I view and export lotto entries?See the list of current lotto entries and export the list if required.
How do I view past lotto draw information?View details on historic draws including revenue revenue generaned and number of entries.
Adding Split the Bucket Draw ResultsUpdate your weekly draw results for STB.
What email notifications are delivered for Lotto?Email notifications on purchase and draw results which include draws remaining and an option to continue your subscription on expiry.
Lotto entry email detailing all lotto entries for your next drawA Single click will detail payers including number choice. This information can be exported to csv.
Selecting lucky dip winners from online salesAn admin can select as many lucky dip winners as they wish from online sales.
Adding Lotto Draw ResultsUpdate your weekly draw results for lotto including winning numbers, jackpot details and lucky winners.
Checking for lotto winnersAn admin can enter the winning numbers for a draw and check for a full match of numbers or match 3 etc.
Adding Draw the Joker Results
How does ClubZap reengage expired lotto players?An expired lotto player is someone who is no longer in your lotto draw. Details on viewing/exporting expired players here.
What information is required to import lotto players into ClubZap?Details on the import file template.
What insights and analytics are available on club lotto?View how well your lotto is performing week on week and the revenue being generated based on configurable timelines.
How can I cancel my lotto or fundraising subscription or change card details via self care?Update your card details or cancel further payments for lotto or other fundraising subscriptions.
What information is gathered on the Lotto sign up form?Details information a user is asked for when joining your club lotto.
Online Payments for Fundraising, Team Fees, Camps and Merchandise
Camps, Merchandise, Fundraising.
How can I view a list of cancelled and restarted payments?When a subscription is cancelled it can be restarted by the payer and admins can view a list of restarted subscriptions on the dashboard.
What system reports are available on ClubZap?Details of reports which can be configured to be automatically emailed on a weekly basis to your club executive
How do ClubZap QR Codes work?
Exporting Attendee Lists for your CampsExport a list of people who have signed up for your Summer, Easter, Halloween or other camp for your club.
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How do I add custom fields to my products?Customise your products with text fields, dropdowns, checkboxes, multi select, date select and policy acceptance fields.
Sorting product listings in your club shop.Define what products appear above others in the product list.
How do I restart a failed product subscription payment?When a subscription payment fails it is retried 4 times before entering an errored state. Restarting a failed subscription is detailed here.
How can I provide a product sales receipt for payer or resend receipt emailYou can generate an official receipt for product sales at any time via the admin portal or resend the original email receipt.
How do I change the frequency of Stripe payouts?Select the timing of when you receive your Stripe funds to your clubs bank account after a successful payment.
How do I complete a full or partial refund of a product payment or cancel any further subscription payments?Refund full product payment or partial amount and cancel further subscriptions where applicable.
How to Clone an existing fundraising product?Simplify the process of creating new camp, merchandise and fundraising products with a single click.
What payment options are available for membership and fundraising?We can support a number of payment options including once off, subscription based, pay by instalments and Recurring payments.
Adding new products for saleCreate and manage products for sale including fundraising, camps, merchandise and fees.
How can I sell fundraising online.Create new products and publish for sale via ClubZap.
Activate or DeActivate an existing productProducts can be enabled or disabled for sale at any time.
Modify an existing productDisable or modify a product that exists for sale
How can I export the product sales into a report.Useful for events where you want a list of who has paid to cross check with their digital receipt.
Managing your Club Camp with ClubZapSimplify the registration, payment and communication process for your camps
How to Increase Camp CapacityWhen limits are applied to your camps they will be marked as sold out when capacity reached but you can increase the capacity as follows.