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How do I view a list of NEW members versus RENEWING members?
How do I view a list of NEW members versus RENEWING members?

See a list of new members for the current season

Declan Murphy avatar
Written by Declan Murphy
Updated this week

Provided you are an Administrator for your club you can see a list of NEW members versus RENEWING members

Remember to clean up your member duplicates for an accurate view of new members. Details on merging duplicates here

  1. Login to the ClubZap Admin portal clubzap.com/signin

  2. On the left hand menu go to Membership -> Members

  3. Click on the Filter option

  4. Select the Renewal checkbox

  5. To view a list of new members for this season select New member or to see a list of renewals select Renewing member and set the Payment status filter to Paid. Paid Cash or Subscribed

  6. Click on the Apply button to view your list and member count for this filter.

Note: You can use multiple filters along with the New Member filter including Gender, Year born etc. e.g: Filter new Male Members born in 2020


How can I export a list of members based on their status (New or Renewing)?

Remember to clean up your member duplicates for an accurate view of new members. Details on merging duplicates here

  1. Login to the ClubZap Admin portal clubzap.com/signin

  2. On the left hand menu go to Membership -> Members

  3. Click on the Export option

  4. Select Toggle All to export all the member profile columns or select specific data columns if you wish

  5. On the Refine your export screen select Renewal and choose whether you want to segment on new members or renewals for your export

  6. Click on the Export Records button to create a .csv file which is downloaded automatically and can be opened in excel as a spreadsheet.

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