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How can I provide a product sales receipt for payer or resend receipt email
How can I provide a product sales receipt for payer or resend receipt email

You can generate an official receipt for product sales at any time via the admin portal or resend the original email receipt.

Declan Murphy avatar
Written by Declan Murphy
Updated over 6 months ago
  1. To begin the process login to the admin portal and select the Products link from the menu on the left hand side.

  2. Click on the Product Sales.

  3. Enter the name of the payer in the search field. (Note: This is the payer and may be different to the member name but receipts are generated for the person who made the payment).

  4. Click on the members name to view their profile and select the menu button highlighted here..

Receipt - This will provide an option to view/download the payment receipt (.pdf)

Resend Receipt - This will resend the original email receipt that was sent by the system on successful payment and includes a link to the official payment receipt (.pdf)


How to customise the text in a product sale receipt?

When creating a new product there is an option at the bottom of the product definition form to add custom text in the Receipt Details section.

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