Chat Group
All you need to know about using our Chat Groups
21 articles
Who can create groups and who can send messages?Manage access privileges to group chat features.
How to use PollsPolls are a simple way to ask questions and get real-time answers in a group chat.
Join, leave or rejoin a chat group?Inviting users to a group, viewing available groups, join requests and exiting groups.
Sending direct messages between group admin and group members
How can I view information about my chat group - Chat Group Info Screen?Manage your preferences fir your chat groups including child profiles and notification preferences.
How can I check and clear my pending join requests?Details here to see what chat groups you have requested to join but have not yet been accepted in to.
Chat Announcement Channel for messaging all your followers.Send an instant notification to all your clubs subscribers via the ClubZap announcement channel
How to archive and reactivate a chat group?At the end of your season you can archive a chat group so its no longer available to join. You can also reactivate an archived group.
How to merge multiple parents/guardians to a single child in a chat group or edit a child name or parent/guardian mapping.Avoid multiple responses for the same child in your group chat or correct a child name.
Sending text message to chat group membersCheck for delivery and read receipts, copy and paste and delete messages.
How to add/edit/remove Children from a chat group?Group Admins and Parents can update children names.
How to accept or reject new group join requests?Private chat groups require a group admin to accept or reject join requests which is detailed here.
What is group chat and what are the benefits for my club?Our chat feature facilitates clubs to communicate with groups or teams in their club in a safe, secure and noise free environment.
How do I edit a group members name?A Club administrator can update a group members name via the admin portal.
Managing a group members privilege (Add/Remove group admins)An existing group admin can add new members, remove existing members or make an existing member an admin.
Adding/Removing Members to/from a groupA group admin can add existing app new users or contacts from their phone book to their chat group or remove existing users from a group.
Changing group settings including name, purpose and typeUpdate the group meta data as well as enabling/disabling open chat in your group.
How do i manage chat notifications and configure auto reply?Snooze chat notifications for a configurable time and setup an auto response when you are unavailable for a set time.
FAQs - Chat GroupsHere are some of the most frequently asked questions on how the chat feature works.
Sharing media files in ClubZap ChatDetails on how to share images from your photo gallery or instant images from your camera in your chat group.
How to update the Group role for a chat group member.Group Admins and Group Members can manage their role in a chat group as detailed here.