Chat Group
All you need to know about using our Chat Groups
25 articles
- Who can create groups and who can send messages?Manage access privileges to group chat features.
- How to use PollsPolls are a simple way to ask questions and get real-time answers in a group chat.
- Join, leave or rejoin a chat group?Inviting users to a group, viewing available groups, join requests and exiting groups.
- Sending direct messages between group admin and group members
- How can I view information about my chat group - Chat Group Info Screen?Manage your preferences fir your chat groups including child profiles and notification preferences.
- How can I check and clear my pending join requests?Details here to see what chat groups you have requested to join but have not yet been accepted in to.
- Chat Announcement Channel for messaging all your followers.Send an instant notification to all your clubs subscribers via the ClubZap announcement channel
- How to archive and reactivate a chat group?At the end of your season you can archive a chat group so its no longer available to join. You can also reactivate an archived group.
- How to merge multiple parents/guardians to a single child in a chat group or edit a child name or parent/guardian mapping.Avoid multiple responses for the same child in your group chat or correct a child name.
- Sending text message to chat group membersCheck for delivery and read receipts, copy and paste and delete messages.
- How to add/edit/remove Children from a chat group?Group Admins and Parents can update children names.
- How to accept or reject new group join requests?Private chat groups require a group admin to accept or reject join requests which is detailed here.
- What is group chat and what are the benefits for my club?Our chat feature facilitates clubs to communicate with groups or teams in their club in a safe, secure and noise free environment.
- How do I edit a group members name?A Club administrator can update a group members name via the admin portal.
- Managing a group members privilege (Add/Remove group admins)An existing group admin can add new members, remove existing members or make an existing member an admin.
- Adding/Removing Members to/from a groupA group admin can add existing app new users or contacts from their phone book to their chat group or remove existing users from a group.
- Changing group settings including name, purpose and typeUpdate the group meta data as well as enabling/disabling open chat in your group.
- How do i manage chat notifications and configure auto reply?Snooze chat notifications for a configurable time and setup an auto response when you are unavailable for a set time.
- FAQs - Chat GroupsHere are some of the most frequently asked questions on how the chat feature works.
- Sharing media files in ClubZap ChatDetails on how to share images from your photo gallery or instant images from your camera in your chat group.
- How to update the Group role for a chat group member.Group Admins and Group Members can manage their role in a chat group as detailed here.
- How to record a reason for not going to your events.No more tracking 1:1 messages from players/parents with excuses for non attendance. Simplified recording and reporting of non attendance
- Video Help Files for Chat
- Managing Chat Groups via the Admin PortalCreate new chat groups, manage admins, add new members.
- Sharing documents in ClubZap Chat groupsDetails on how to share documents from your photo in your chat group.