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How to merge multiple parents/guardians to a single child in a chat group or edit a child name or parent/guardian mapping.
How to merge multiple parents/guardians to a single child in a chat group or edit a child name or parent/guardian mapping.

Avoid multiple responses for the same child in your group chat or correct a child name.

Declan Murphy avatar
Written by Declan Murphy
Updated over 2 weeks ago

There is no limit to the number of parents/guardians associated with a child in a group chat for team communications. This will allow each parent/guardian to stay up to date on events for their kids team.

Merge Parent/Guardian <-> Child

To avoid the scenario where duplicate responses are recorded for the same child group admins can now merge multiple parents/guardians to the same child.

Note: when a parent/guardian joins a group for the first time they are asked for their status and when they select Parent they are requested to add the child's name. If the child exists already they have the choice to be mapped to that child. If not the group admin can merge those parents/guardians as follows:

  1. Open the ClubZap App

  2. Go to the Chat Tab

  3. Open the chat group you want to manage.

  4. Click the Settings wheel to view the Group Info

  5. Select the Manage Child Attendees option.

  6. Click on the ellipsis button (three-dot icon) on the top right.

  7. Select the Merge Children option.

  8. Select a tick beside the parents/guardians to merge.

  9. Click on Merge to complete your task.

Edit Childs Name in a Chat Group

  1. Open the ClubZap App

  2. Go to the Chat Tab

  3. Open the chat group you want to manage.

  4. Click the Settings wheel to view the Group Info

  5. Select the Manage Child Attendees option.

  6. Click on the name of the Child you want to EDIT

  7. Update the Childs First or Last Name and select Update

Delete a Child Name from a Chat Group

  1. Open the ClubZap App

  2. Go to the Chat Tab

  3. Open the chat group you want to manage.

  4. Click the Settings wheel to view the Group Info

  5. Select the Manage Child Attendees option.

  6. Click on the name of the Child you want to DELETE

  7. Select Delete Child

Update a Child <-> Parent Association

  1. Open the ClubZap App

  2. Go to the Chat Tab

  3. Open the chat group you want to manage.

  4. Click the Settings wheel to view the Group Info

  5. Select the Manage Child Attendees option.

  6. Click on the name of the Child you want to update

  7. Under the Parents Section click on edit and choose the new parent you want to associate the child with.

Note: There is no limit on the number of parents/guardians a child can be associated with.

Add a Child to a Chat Group

  1. Open the ClubZap App

  2. Go to the Chat Tab

  3. Open the chat group you want to manage.

  4. Click the Settings wheel to view the Group Info

  5. Select the Manage Child Attendees option.

  6. Click on the ellipsis button (three-dot icon) on the top right.

  7. Select Add Child

  8. Enter the First Name and Last name of the Child.

  9. Click on Add Parent to associate this new child with an existing parent in the group.

Note: If the parent of the child above does not exist in the Group the Parent will have to be added first as detailed here

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