Every subscription payment will be automatically retried up to 4 times before it transitions to a cancelled state. In this cancelled state a club administrator can issue a restart request to the payer as detailed here.
When a lotto payment is restarted successfully by the payer, the admin will receive a system email detailing the change providing they have the system emails enabled as detailed here.
How can I view a list of successful restarted payments?
Login to the ClubZap Admin portal
Go to Products -> Product Sales
Select Filters -> Subscription Date Restarted and select your date range
Click on Apply
Note: This feature was introduced on 30/11/2022 so will only show payments restarted after this date.
