Advice and answers from the ClubZap Team

Search results for:chat

FAQs - Group Chat

Here are some of the most frequently asked questions on how the chat feature works… Can you have multiple administrators in a chat group?… How can I see who is in the chat group?

Monitor Chat Group Activity for all chat groups in your club

View a summary of your clubs chat groups including most recent activity… Any club administrator with full administration privileges can view a snapshot of chat group activity… login to clubzap.com/signin Go to Mobile App -> Chat Groups on the menu on the left hand side

Creating new chat group

Details on how an app administrator can create a new chat group… Open the app and go to the chat tab Click on the chat button represented by a bubble in the bottom… Group Type – Team Team – Select from a preconfigured list Can Chat - Defines whether chat group is

Creating new chat events

Open the ClubZap app and navigate to the chat tab Click on the chat group you wish to send a message… Note: Your saved location will be available for selection when you create your next event in this chat

Creating and Managing Chat Group Segments

Communicate with a subset of users in your chat group delivering event invites to specified individuals… On some occasions all members of your chat group may not be required to attend an event so rather than… Creating new segments Open your Chat Group Select the Group Settings Select the Manage User

Sharing media files in ClubZap Chat

Details on how to share images from your photo gallery or instant images from your camera in your chat group… Why can I not see images in my chat group when other people in the chat group can?… What type of message's can I now send in a chat group?

Sending text message to chat group members

Open the app and go to the chat tab Click on the group you wish to send a message to… can hold down in the text area and a clipboard menu will appear allowing you to paste text into the chat… Cancel will return you to the chat group

Who can create groups and who can send messages?

Manage access privileges to group chat features… There are 2 levels of administration for ClubZap Group Chat: Chat Admin: normally club administrators… Chat Admins

Changing group settings including name, purpose and type

Update the group meta data as well as enabling/disabling open chat in your group… Enabling Group Chat - Allow Group Chat… Open the app and go to the chat tab. Click on the chat group you want to update

How to archive and reactivate a chat group?

At the end of your season you can archive a chat group so its no longer available to join. You can also reactivate an archived group… Archiving a Chat Group… Reactivate a Chat Group