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How to merge multiple parents/guardians to a single child in a chat group or edit a child name.
How to merge multiple parents/guardians to a single child in a chat group or edit a child name.

Avoid multiple responses for the same child in your group chat or correct a child name.

Declan Murphy avatar
Written by Declan Murphy
Updated over 5 months ago

There is no limit to the number of parents/guardians associated with a child in a group chat for team communications. This will allow each parent/guardian to stay up to date on events for their kids team.

Merge Parent/Guardian <-> Child

To avoid the scenario where duplicate responses are recorded for the same child group admins can now merge multiple parents/guardians to the same child.

Note: when a parent/guardian joins a group for the first time they are asked for their status and when they select Parent they are requested to add the child's name. If the child exists already they have the choice to be mapped to that child. If not the group admin can merge those parents/guardians as follows:

  1. Open the ClubZap App

  2. Go to the Chat Tab

  3. Open the chat group you want to manage.

  4. Click the Settings wheel to view the Group Info

  5. Select the Manage Child Attendees option.

  6. Click on the Merge button opposite the first parent/guardian

  7. Select a tick beside the second parent/guardian to merge.

  8. Click on Merge to save.

Edit Childs Name in a Group

  1. Open the chat group

  2. Go to Group Info by clicking on the settings button on the top right of screen.

  3. Select the Manage Child Attendees option.

  4. Select the Edit button beside the Childs name.

  5. Click on Save.

Add a Childs to a Group

  1. Open the chat group

  2. Go to Group Info by clicking on the settings button on the top right of screen.

  3. Select the Manage Child Attendees option.

  4. Select the + button on the top right of screen.

  5. Enter the Childs name and add their parent.

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