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How to generate a monthly membership report

When managing monthly payments for memebrship whether it be a fixed number of instalments or recurring monthly payments it can often be difficult for clubs to identify people who have defaulted on their monthly payments.

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The ClubZap monthly payments report details a breakdown of payments per month for your members as follows:

  • Id - Internal ClubZap member ID

  • Member - Name of club member

  • Payer - Name of person who initiated the memebrship payment

  • Type - Member type that was purchased

  • Squads - Team/Squad this member is part of. More info on assigning members to squads here

Note:

In the example above you will see the initial payment is different to the following monthly payments. This is because some clubs have an initial signing on fee as part of their first payment so this is detailed in the report.

You will also notice that some payments for December are blank - this is because the billing date for these members is after the date when the report was created.


How to generate the monthly membership payment report

  1. Login to dashboard.clubzap.com/signin

  2. Go to Membership -> Members

  3. Select the Payments

Note: Clicking on the Payments button above generates a .csv file which is automatically downloaded to your local machine.

Depending on the size of the report (based on number of members) it can take a few minutes for the report to be generated and downloaded.

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