To begin the process login to the admin portal and select the Products link from the menu and select the "Product Sales" link.
- Search for the name of the person you wish to cancel/refund.
- Click on the refund or Stop subscription button.
Note: Stop subscriptions button only appears if its a subscription payment rather than a once off payment for a product.
Refund Nominal Amount
This allows you to refund a nominal amount of money paid. In the Payments section click on the Refund button.
The amount to be refunded must be less or equal to the amount paid to date.