If you have checked that notifications are enabled on your ClubZap app and have sent yourself a test notification successfully then the next thing to check is the Notifications Settings on your phones operating system. See below for your phone type.
When installing the app originally you would have been prompted about receiving push notifications from ClubZap. If you decided against receiving notifications then this would explain why you are not notified about published content or chat events. To address this jump to the Android or Iphone section below.
Iphone Notification Settings
Open the ClubZap App
Click on the Settings (Cog) icon
Click on the Push Notifications
Click on the Go to Settings
Click on the Notifications link and enable notifications
Android Notification Settings
Open the ClubZap App
Click on the Settings (Cog) icon
Click on the Push Notifications
Click on the Enable Notifications
Click on the Allow link and enable notifications
