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How do I delete my user account?

If you would like to delete your user profile for the ClubZap app check this out.

Updated today

Deleting your ClubZap user account

When you choose to delete your your account it will

  • Delete your account profile information

  • Remove you form ClubZap chat groups

  1. Open the ClubZap app

  2. Click on the settings icon on the top right of the screen

  3. Under the Settings section click on Account details

  4. Scroll to the bottom and select Delete Account

  5. Enter the Phone number associated with the account you wish to delete - This must be the phone number associated with the device your working on.

  6. Select Confirm to verify your choice

  7. An email will be sent to the address associated with your profile once deletion is completed.

Note: You can only delete the account associated with your profile on the app - A security check is done to ensure the number you enter in step 4 above matches the number on your phones ClubZap app.

Cancel your request to Delete your ClubZap user account

If a user logs back in within 7 days of their cancellation request it will cancel the account deletion request.
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