An existing user can have their access privileges upgraded or downgraded by any user with Administration access to your account.
A user with Editor level privileges can only manage content such as news/fixtures and results. The have no view to membership payments or other revenue generated by the club via ClubZap. A club PRO would normally have Editor access while a Chairman or Treasurer for example would need Administrator access.
Downgrade an existing user from Administrator level to Editor level
- Login to the Admin portal here
- From the menu go to Club Settings -> Admin Privileges
- Click on the "Make Editor" link for the corresponding account to downgrade the user and click ok to confirm the downgrade.
Remove access for a user to your ClubZap account?
If a person is no longer part of your clubs admin team you may wish to remove them from accessing your content management portal. This request should be routed to firstname.lastname@example.org with the name and email address of the user you wish to remove. Alternatively you can contact our support team using the red chat button below.