There are 2 levels of administration for ClubZap Group Chat:

  1. Chat Admin: normally club administrators.
  2. Group Admin: normally club coaches and team admins.

Chat Admins

  1. As an administrator log into the admin portal here,
  2. Select the View Subscribers link from the left menu.
  3. Search for the subscriber you wish to grant access to and select Make Admin in the actions column. This user will now have access for creating new groups as well as managing Fixtures/Results via the app.

Group Admins

Creating a Group Admin

Multiple admins can exist for a chat group for:

  • sending messages
  • inviting new members to the group
  • viewing responses  

An existing admin can upgrade an existing group member to an admin for that group as follows:

  1. Open the Chat tab on the app and select the group you wish to view.
  2. Click on the settings button identified by 3 horizontal dots.
  3. Select the Group Info option
  4. Click on the group members name in the Members List and select Make Group Admin

Remove Chat Admins

An existing admin can downgrade an existing group member from a group admin for that group as follows:

  1. Open the Chat tab on the app and select the group you wish to view.
  2. Click on the settings button identified by 3 horizontal dots.
  3. Select the Group Info option
  4. Click on the group members name in the Members List and select Dismiss as Admin
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