How do I manage group settings and view group members?

Enable/Disable group chat features; Upgrade/Downgrade user privileges;

Declan Murphy avatar
Written by Declan Murphy
Updated over a week ago

View Group Chat Members

This option is available to both Chat admins and regular chat members.
For security reasons and data protection group member contact information (i.e: phone numbers) will be masked out in the following format: xxxxxx1234 

  1. Open the Chat tab on the app and select the group you wish to view.

  2. Click on the title bar containing the group name which will display: 

Group Name | Creator | Creation Date | Admin List | Member List 

Edit Group Name and Purpose

This option is available to group admins only.

  1. Open the app and go to the chat tab.

  2. Click on the chat group you want to update.

  3. Click on the settings button identified by 3 horizontal dots in the top right.

  4. Select the Group Info option.

  5. Click on the pen icon to open the edit page.

  • Title - Name of the group you are creating. e.g: U14 Football Parents

  • Purpose - Reason for this group. e.g: Communicating with parents regarding training and matches.

  • Group Type – Team

  • Team – Select from a preconfigured list

  • Can Chat - Defines whether chat group is 1 way or 2 way. This feature can be enabled/disabled at any stage by the admin. Normally for team communication can chat is off.

Then select submit changes.

Enable or Disable Group Chat

When an admin creates a new group he can define whether 2 way chat is enabled n that particular group. If chat is enabled it means all members of the group (i.e: regular members) can respond to events and send text messages.

To change this a group admin can:

  1. Open the Chat tab on the app and select the group you wish to view.

  2. Click on the settings button identified by 3 horizontal dots.

  3. Toggle the Allow Group Chat button to enable or disable chat.

Note: When its green it means chat is enabled, when its grey it means disabled so only admins can send messages to users.  

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