Club Membership collection & management

Create membership packages with custom forms and automate the collection process.

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15 articles in this collection
Written by Declan Murphy

How do I refund a membership payment?

Refund membership payment and cancel further subscriptions where applicable.
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Written by Declan Murphy
Updated over a week ago

What is Stripe Checkout?

Using an SMS code from Stripe to expedite online payments.
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Written by Declan Murphy
Updated over a week ago

Setting up membership for the coming season

Existing clubs with membership active can set themselves up for the new season in 2 easy steps.
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Written by Declan Murphy
Updated over a week ago

How do I create a Stripe account?

ClubZap uses Stripe as our payment platform for secure payment processing.
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Written by Declan Murphy
Updated over a week ago

Stripe Payout Frequency & Transaction Logs

Customise payout frequency from Stripe to your bank account or disable automatic payments in favour of manual payments.
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Written by Declan Murphy
Updated over a week ago

Can I change members details in a multi membership plan?

If you have purchased a family membership you can edit the existing members or add new members at any time.
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Written by Declan Murphy
Updated over a week ago

How can I change the bank account associated with my Stripe account for receiving payments?

To update your bank account on file with Stripe and to change where you receive future payouts:
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Written by Declan Murphy
Updated over a week ago

How our Membership Management works

Admins create packages and track payments on our membership dashboard while supporters can pay membership online via multiple channels.
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Written by Declan Murphy
Updated over a week ago

Creating a new membership package

Customise your membership forms to collect the information you require on each member.
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Written by Declan Murphy
Updated over a week ago

Sorting Membership Packages for Sale

Details how to reorder your membership packages in the list so they appear in the order of your choice.
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Written by Declan Murphy
Updated over a week ago

Enable and Disable online membership

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Written by Declan Murphy
Updated over a week ago

How can I export or import or manually add membership records?

You can export all membership record fields to csv/excel to create your own reports or to update your members in an organisations database.
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Written by Declan Murphy
Updated over a week ago

How can I create a new season?

Archive membership based on calendar year or sporting season.
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Written by Declan Murphy
Updated over a week ago

Can I clone a membership package?

You can clone a membership package from a previous season to expedite the setup of new packages for the coming season.
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Written by Declan Murphy
Updated over a week ago

How Do I Turn On 'Payment Received' Notifications From Stripe?

Receive email notification on payments.
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Written by Declan Murphy
Updated over a week ago